At Brigham Mode, we are committed to providing our customers with high-quality products. We understand that there may be times when you need to return or exchange an item. Please read our refund and return policy below to understand our guidelines.

1. Return Period

You have 3 days from the date of delivery to request a return or exchange for any product purchased from Brigham Mode. After this period, we will not be able to accept returns or exchanges.

2. Conditions for Returns/Exchanges

To be eligible for a return or exchange, the following conditions must be met:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• You must provide proof of purchase (receipt or order confirmation).
• The item must be returned within the 3-day return window.

3. Cash on Delivery Policy

Please note that Brigham Mode only accepts cash on delivery (COD) as a payment method. Refunds for returned items will be processed in cash at the time of collection, if applicable. We do not offer any other payment methods for refunds.

4. Process for Returns/Exchanges

To initiate a return or exchange, please follow these steps:

1. Contact Us: Reach out to our customer service team within 3 days of receiving your order via email or phone.
2. Provide Details: Include your order number, item description, and reason for return/exchange.
3. Arrange Return: We will provide you with instructions on how to return the item. You are responsible for the shipping costs associated with returning the item, if applicable.
4. Inspection: Once we receive the returned item, we will inspect it and notify you of the status of your return or exchange.

5. Warranty Policy

Brigham Mode offers a warranty on certain products as specified at the time of purchase. Warranty claims must be made in accordance with the manufacturer’s guidelines. If your item is covered under warranty and is defective, please contact us for assistance.

6. Non-Returnable Items

Certain items are non-returnable, including:

• Customized or personalized products.
• Items marked as final sale.

7. Contact Us

If you have any questions about our Refund/Return Policy or need assistance, please contact us at: [email protected].